Small appliances like the Ugali Cooker Eco, air fryer, microwave, etc., come with a 12+1 month warranty. White appliances, such as refrigerators and washing machines, come with a 24+1 month warranty. We provide a 24-month warranty for TVs, which includes a 12-month full unit warranty and an additional 12 months of free labor service.

Flex Pay, a flexible installment payment option that allows you to complete payments in steps based on your needs; Bank Transfer, which enables payment through a bank account; M-Pesa, allowing direct transfers via the M-Pesa platform; and Cash on Delivery (COD), where payment is made upon receiving your order.

Yes, we use industry-leading payment encryption technology to ensure the security of your payment information.

gali Cooker Eco is a multifunctional cooking appliance designed to make preparing Ugali and other meals more efficient and convenient, saving your time and energy.

For Flex Pay, the order is confirmed immediately after the initial payment; for Bank Transfer/M-Pesa, the order is confirmed within 1-2 business days after the payment is received; and for Cash on Delivery (COD), the order is shipped immediately after confirmation.